Whether you are a first-time supervisor or foreman, or preparing yourself for a promotion later in your career, this five-session training program will help you sharpen your leadership skills and bolster your confidence as you go forward with your current and future responsibilities.

MIIA Rewards credit only applies to participation in the entire series. Registration for Session one will automatically register you for all 5 sessions.

The series consists of the following topics:

Session 1: Transitioning to a Supervisory Position

•        Transitioning to foreman or supervisor
•        Stages of skill development
•        Supervising former co-workers
•        Developing self-confidence

Session 2: Establishing Roles and Responsibilities

•        Clarifying roles, responsibilities and expectations
•        Decision-making styles
•        Establishing credibility and trust

Session 3: Supervisory Communication Skills

• Effective listening skills
• Communicating up, down, and across your department
• Good news, bad news, and persuasive communication
• Leadership communication

Session 4: Dealing with Challenging Employees

•        Following a problem-solving method
•        Dealing with challenging employees
•        Having difficult conversations

Session 5: Building Individual Development Plans

•        Setting a self-development goal
•        Developing a personal action plan

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