Connecting With Your Team: Leveraging Emotional Intelligence (session one)

October 3, 2023

10:00 a.m.- 12:00 p.m.

• Understanding Emotional Intelligence (EI)
• Getting to Know Your EI Strengths and Building Your EI Skills
• Leveraging EI to Better Connect with Your Team

Communicating With Your Team: Getting Your Message Across  (session two)

October 10, 2023

10:00 a.m.- 12:00 p.m.

• 3 Parts of Sending and Receiving Communication  
• Communication Cadence, Preferences, and Rhythms  
• Communicating Expectations  
• Delegation  

Motivating Your Team: Positive Management  (session three)

October 17, 2023

10:00 a.m.- 12:00 p.m.

• Removing Demotivators  
• Extrinsic Motivation  
• Intrinsic Motivation  
• Strength-Based Management  

Directing Your Team: Performance Management (session four)

October 31, 2023

10:00 a.m.- 12:00 p.m.

• Maintaining a Culture of Accountability  
• Finessing Conflict  
• Holding Tough Conversation & Delivering Constructive Feedback  
• Decreasing Defensiveness  
• Escalating to HR  

Building Your Team: Effective Interviewing  (session five)

November 7, 2023

10:00 a.m.- 12:00 p.m.

• Interviewing Process  
• Building Behavioral Interview Questions  
• Interview Questions to Avoid  
• Illegal Interview Question

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