Four part series- Must participate on an individual device and remain on camera to receive credit
SESSION ONE: BUILDING YOUR EMOTIONAL INTELLIGENCE
The components of emotional intelligence
· Increasing emotional intelligence
· Handling stress
SESSION TWO: MANAGING YOUR TIME & GETTING ORGANIZED: ENHANCING YOUR PROFESSIONALISM
Managing your time and getting organized
· Prioritizing tasks
· Controlling interruptions
Enhancing your professionalism
· Avoiding office politics
· Producing quality work
· Continually update your skills and knowledge
SESSION THREE: COMMUNICATING WITH DIFFERENT PERSONALITIES
· Identifying your style
· Adjusting to other people’s styles
SESSION FOUR: BUILDING POSITIVE WORKP0LACE HABITS: EXERCISING POWER & INFLUENCE
Building positive workplace habits
· Breaking old habits
· Reinforcing new habits
Exercising power and influence
· Types of power
· Earning people’s trust
· Being persuasive
